PDA

View Full Version : Trouble Shooting attaching pictures


aweitzm1
09-27-2010, 02:25 PM
I am trying to upload a post about a dog to adopt and everytime I get to uploading pictures of her it says U cannot because I am missing a security token. Can you please let me know how to fix this as I want to get the ad up as soon as possible.

Thanks

Karen
09-27-2010, 09:42 PM
The probable solution is in post #8 of the thread "How to post photos & troubleshooting photo issues (http://www.animalrescuekorea.org/forums/showthread.php?t=275)", but it's good to unbury it.

Quite a few people have been having trouble uploading photos recently, some have been getting an error that says "Your submission could not be processed because a security token was missing".

While it's not always the case, the most common issue is simply that the photos are too large :(

SOLUTION: Resize your photos to a maximum of 800 pixels x 800 pixels and try again (640 x 480 is generally the best choice). See post #1 for free photo resizing websites.

If that doesn't work, you can also try:


Logging out of ARK and then logging back in
Using a different browser

Please post here if none of those things work and let me know the exact phrasing of the error message that you get. Thanks!